311 Service Requests
Use the button below to be redirected to the 311 services page, or check out our most common 311 requests below!
Report a rodent or rat issue. Request baiting services for your alley or backyard.
Request a tree planting on your city parkway! Residents can choose the location on the parkway in front of their home and specify the number of trees they'd like planted.
Use this request to report dead or diseased trees on city property. An inspector will evaluate the tree to determine if removal is necessary.
Report street or alley potholes easily! Provide detailed information about the pothole's location for faster resolution. For utility cuts (square cuts from utility repairs) or sinkholes (deep voids in the pavement), please call 311 directly.
Report building code violations such as general, electrical, boiler, elevator, furnace, plumbing, no air conditioning, no building permits, sidewalk cafe complaints, no heat complaints, and vacant/abandoned building complaints.
Report a street or alley light outage on a street (street lights are located on metal poles, alley lights are located on a wooden pole). Please be sure to check the exact address of the light.
Use this request to report graffiti that is on your property, public property or on someone else's property. Graffiti will be removed from public or private property by Graffiti Program. Graffiti will either be painted over (if the graffiti is on a painted surface) or blasted off with a high pressure baking soda and water solution (if it is on brick, cement or stone).
Need to replace a missing or broken black City of Chicago garbage cart? Let us know how many carts are missing or damaged and how many are still at your address.
Need additional support?
If you need help submitting a 311 request or resolving a closed request that wasn’t completed, contact our office by phone at 773-878-4646 or email info@46thward.com for assistance.